A single wrong P.O. Box can delay a payment, hold up an insurance claim, or bury an important letter for weeks. That quiet stress hits many homeowners right after their loan moves to a new servicer. You hold the envelope, you stare at three or four boxes on a screen, and you still are not sure which one is correct. I went through that same guessing game, so I know how easy it is to mail the wrong department.
This guide fixes that for good. Below you will find the correct Midland Mortgage address for every need, from payments to formal disputes, sorted by department. Each one is checked against the official Midland contact page, so you can send mail with confidence. By the end, you will know exactly where your letter should go and what to write on it.
Need a second opinion before you seal the envelope? Our team is glad to help at james@allthings-mortgage.com.
What Is the Midland Mortgage Address?
Midland Mortgage is based in Oklahoma City, Oklahoma. Its main box for general questions is Midland Mortgage, Attn: Customer Service Center, P.O. Box 26648, Oklahoma City, OK 73126-0648. Use this one for most letters that are not payments, insurance, or formal disputes. It also covers correspondence, tax questions, name changes, and authorization forms.
Midland is a division of MidFirst Bank, a federally chartered savings association. The company services home loans for hundreds of thousands of owners across the country. Because it runs several teams, it uses different boxes for different jobs. So the right Midland Mortgage address really depends on your reason for writing.
Midland Mortgage Payment Address
Your payment box is different from the general box, so read this part with care. Mail a paper check or money order to payment processing, never to customer service. Sending a payment to the wrong place can post it late and trigger a fee. Always write your loan number on the check so it lands in the right account.
Standard Payment Address (Regular Mail)
For normal mailed payments, use this address:
- Midland Mortgage
- Attn: Payment Processing
- P.O. Box 268888
- Oklahoma City, OK 73126-8888
Allow a few days for postal delivery and posting. If you want faster options, our Midland Mortgage payment guide walks through online and phone methods too.
Overnight Payment Address (Physical Street Address)
Overnight couriers cannot deliver to a P.O. Box. For FedEx, UPS, or any tracked next-day service, use the street address instead:
- Midland Mortgage
- Attn: Payment Processing
- 999 NW Grand Blvd, Suite 100
- Oklahoma City, OK 73118-6077
Mortgage Assistance Center Address
If you have fallen behind or face a hardship, a separate team reviews your case. The mailing address for hardship help and workout paperwork is:
- Midland Mortgage
- Mortgage Assistance Center
- P.O. Box 268806
- Oklahoma City, OK 73126
This keeps your request with the staff who handle relief plans. Sending it to the general box can slow your review.
Midland Mortgage Insurance Address
Insurance papers go to a different city, so this box catches many people off guard. Send hazard or flood policy documents here:
- Midland Mortgage
- Attn: Insurance Service Center
- PO Box 163529
- Fort Worth, TX 76161
Notice the Texas location. Many owners mail it to Oklahoma by mistake and lose a week or more.
Loss Draft Department Address
After storm or fire damage, your claim check often needs Midland to sign off. The Loss Draft team handles those repair funds. Mail loss draft documents to:
- Midland Mortgage
- Attn: Loss Drafts Department
- P.O. Box 268912
- Oklahoma City, OK 73126
Where to Send a Qualified Written Request or Notice of Error
This is the box most guides forget. Federal rules let you send a Qualified Written Request, a Notice of Error, or a credit dispute in writing. These must go to a special address, not the general box:
- MidFirst Bank
- c/o: Midland Mortgage Division
- P.O. Box 268959
- Oklahoma City, OK 73126
Send these by certified mail and keep a copy for your records. That paper trail protects you if the issue is not fixed on time.
Which Midland Mortgage Address Should You Use?
Choosing the right Midland Mortgage address takes just a glance at the table below. Match your reason for writing with the matching box and ZIP.
| Reason for Writing | Correct Mailing Address | ZIP |
|---|---|---|
| General, correspondence, tax, name change, authorization | Attn: Customer Service Center, P.O. Box 26648 | OKC, OK 73126-0648 |
| Mailed payment (regular) | Attn: Payment Processing, P.O. Box 268888 | OKC, OK 73126-8888 |
| Overnight payment | Attn: Payment Processing, 999 NW Grand Blvd, Suite 100 | OKC, OK 73118-6077 |
| Hardship or assistance | Mortgage Assistance Center, P.O. Box 268806 | OKC, OK 73126 |
| Insurance documents | Attn: Insurance Service Center, PO Box 163529 | Fort Worth, TX 76161 |
| Loss draft or claim funds | Attn: Loss Drafts Department, P.O. Box 268912 | OKC, OK 73126 |
| Dispute or written request | MidFirst Bank c/o Midland Mortgage Division, P.O. Box 268959 | OKC, OK 73126 |
Midland Mortgage Corporate Headquarters
The corporate headquarters sits at 999 NW Grand Blvd, Oklahoma City, OK 73118. This is the physical home office of Midland Mortgage and its parent, MidFirst Bank. It is not the place to mail a routine payment or form. These department locations all run under the same Oklahoma City operation, so a phone call should come before any walk-in visit.
Midland Mortgage vs Midland Loan Services: Don’t Mail the Wrong One
These two names look alike but are separate companies. Midland Mortgage handles home loans from Oklahoma City. Midland Loan Services is a PNC commercial real estate business with its own boxes. Sending a home loan letter to the PNC address will only cause delays.
| Detail | Midland Mortgage | Midland Loan Services |
|---|---|---|
| Loan type | Home and residential | Commercial real estate |
| Parent company | MidFirst Bank | PNC Real Estate |
| Main location | Oklahoma City, OK | Pittsburgh, PA and Itasca, IL |
| Payment box | P.O. Box 268888, OKC | Lockbox 642303, Pittsburgh |
What to Include When Mailing Midland Mortgage
A clean envelope gets processed faster. Add these details to every letter you send:
- Your full name as it appears on the loan
- Your loan number on each page
- A short cover letter that explains your request
- Copies, never originals, of any supporting papers
- A return address so the team can reply
Before you seal it, double-check the Midland Mortgage address against the table above. This small habit prevents most lost-mail problems and speeds up every reply.
Beware of Mortgage Address-Change Scams
Scammers sometimes tell owners to mail payments to a new box or a cash app. Midland warns that this is a common fraud trick. Never change your payment address based on a text, email, or door flyer. Confirm any new mailing detail by calling the number printed on your official statement.
Other Ways to Contact Midland Mortgage
Mail is not your only option, and some issues move faster by phone or online. You can call, send a fax, or sign in to manage your loan. For quick help, the main line and the Midland Mortgage phone number reach a live team during posted hours. You can also use the Midland Mortgage login portal to view statements and pay online.
- Customer service phone: 800-654-4566
- Mortgage assistance: 800-552-3000
- Insurance line: 866-439-2712
- Fax number: 855-768-2910
- Hours: Monday to Friday, 8 a.m. to 7 p.m., and Saturday, 9 a.m. to 1 p.m. Central time
Midland does not publish a direct customer service email, so written requests should go by mail or through your online account. Keep this contact information with your loan papers for quick reference. If you would like help choosing the right box, you can also reach our editorial team at james@allthings-mortgage.com.
Conclusion
Finding the right box should never feel like a guessing game, and now it will not. As promised at the start, you have the correct Midland Mortgage address for every department, from payments to formal disputes. Match your reason for writing to the table above, add your loan number, and mail with full confidence. Keep this page close so your next letter reaches the right desk the first time.
Frequently Asked Questions
What is the main Midland Mortgage address for general mail?
Send general letters to Midland Mortgage, Attn: Customer Service Center, P.O. Box 26648, Oklahoma City, OK 73126-0648. This box also covers correspondence, tax questions, name changes, and authorization forms. Use a different box for payments, insurance, or formal disputes.
Where do I mail an overnight mortgage payment?
Overnight couriers cannot reach a P.O. Box. Use the street address: Attn: Payment Processing, 999 NW Grand Blvd, Suite 100, Oklahoma City, OK 73118-6077. Add your loan number on the check so the payment posts to the correct account quickly.
Is Midland Mortgage the same as Midland Loan Services?
No, they are separate companies. Midland Mortgage services home loans from Oklahoma City under MidFirst Bank. Midland Loan Services is a PNC commercial real estate business based in Pittsburgh. Mailing one envelope to the other will cause delays.
What address is used for a dispute or written request?
Send a Qualified Written Request, Notice of Error, or credit dispute to MidFirst Bank, c/o Midland Mortgage Division, P.O. Box 268959, Oklahoma City, OK 73126. Use certified mail and keep a full copy for your own records.
Where is the Midland Mortgage corporate office located?
The head office is at 999 NW Grand Blvd, Oklahoma City, OK 73118. This is the main site of Midland and its parent, MidFirst Bank. It is not the right spot for routine payments or department forms.
